I am well outside their seven day return period so they won't let me bin their software and get a refund of the money I wasted on it, not even a partial refund. If Cyberlink want me to be an alpha-tester for their broken software they can damned-well *pay* me the going rate.Īs they are never going to do that, stuff them. It is *NOT* supposed to be either an intelligence test or *work*. It's supposed to be a commercial product that runs on PC's and plays discs. I had thirty years of working in mainframes, supercomputers, PC's and clusters and I'm too old, tired and hot to bother with any of that. It's Cyberlink's stuff.Īfter some back-and-forth Cyberlink Technical Support suggested I send them reams of logs from my machine (bugger that for a game of soldiers, I value my privacy too highly) and run endless tests, "upgrades" and patches. It's not the machine, nor the BD-drive as VLC runs BD's perfectly. Okay, so I raised a trouble-ticket and got a patch and some advice. The Support guys have supplied a patch and a "fix". Well, I'm getting the issue with a recently installed copy of PDVD-12.Īnd I do *not* believe it has anything to do with Windows updates. It might have something to do with Windows update but even so it is a problem within PowerDVD 11 v3318. The problem lies within the latest patch (v3318 ) of PowerDVD 11.
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